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Contact us

Contact Us
Getting in Touch

We're here to help with any questions or concerns you may have about our services, products, and experience at Pier Nine Brighton.

For general inquiries, please join us for a visit or call our Poker Room phone number. For other specific assistance, we recommend using one of the following channels:

Live Chat Support

While live chat support is not explicitly mentioned as an option on the official website, we understand that some customers may have benefited from it in the past due to the presence of a phone number and email addresses provided for related services.

However, please note that there's no confirmation regarding 24/7 availability or multilingual assistance via live chat.

Email Support

Although specific support emails are not listed on the official website, you can try reaching out through our main contact information: Grand Junction Road, Brighton BN1 1PP. For a more personalized experience, please visit us and one of our friendly staff will be happy to assist with your query or issue.

We apologize that we cannot provide dedicated support email addresses at this time but are available for any questions you may have either in-person or by phone during business hours mentioned below:

Help-Centre Access

Our help-centre section is currently unavailable as per the information provided. However, our friendly staff on-site will be more than happy to assist with your query.

Verification Support

For verification and account-related assistance, please do not hesitate to reach out through one of our support channels mentioned above during business hours: Monday – Thursday 12pm–4am, Friday 12pm–5am, Saturday & Sunday 11am–5am. You can also find useful information on the responsible gambling features we offer within this time frame.

Technical Support

We're here to help with any technical issues you may encounter during your visit or experience at Pier Nine Brighton.

For matters unrelated to gaming experiences, please direct your concerns through our main support channels:

Phone, Address: Grand Junction Road, Brighton BN1 1PP (Please note that we are not providing a physical address for technical assistance).

Responsible Gambling Assistance

We care about the well-being and safety of all our customers. If you're concerned about your gaming habits or have any questions related to responsible gambling, please let us know through one of our support channels.

Our friendly team can help guide you in making informed decisions regarding your gaming experience.

Support Hours & Availability

Please note that while our operating hours are listed above for general inquiries and assistance with a query during this time frame:

  • Monday – Thursday: 12pm–4am
  • Friday: 12pm–5am
  • Saturday & Sunday: 11am–5am

Please be aware that these times apply to staff availability. Our support services might have varying availability due to unforeseen circumstances.

Self-Help Options

For your convenience, we've prepared the following self-help options:

  1. Responsible Gambling Assistance within this document.
  2. FAQ sections available upon request via our main contact information during business hours mentioned above.

We are continuously working on providing you with a comprehensive and accessible experience at Pier Nine Brighton.

If none of these channels or avenues work for your query, do not hesitate to reach out through one of the methods listed above – we're here to listen and assist in any way possible.